Shipping and Delivery

Once you have completed your order, we aim to dispatch your package as swiftly as possible. Our shipping services are based on shipping destination and are listed in full below.

When placing an order for multiple items, please note that your order may be dispatched in separate packages. This is due to the product's place of production.

Orders cannot be delivered to packing stations!

PRICES

We use live shipping rates to ensure you are offered the best possible price at the time of placing the order.

Please note that some products (e.g. various clothing items) can only be shipped from selected fulfilment locations. Depending on your shipping destination and the fulfilment location, additional customs duties, taxes or import fees may apply. These costs are calculated individually for each order and cannot be bindingly estimated by us.

ESTIMATED SHIPPING TIMES

Estimated Shipping Times will be shown at check out. The delivery times are a non-binding estimate. Please keep in mind that delivery may be a bit slower during the holiday seasons and large volumes of orders coming in, as well as other unforeseen circumstances that carriers may run into.

Due to the holiday season and the increased number of orders between early October until the end of December, carriers may be experiencing backlogs and slower processing times. We’ve noticed that many carriers are prioritising quick deliveries over frequent tracking updates.

Note: Estimated delivery times on your storefront are only available to visitors from these countries: Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Latvia, Mexico, New Zealand, Norway, Poland, Portugal, Republic of Korea, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States.

📦EU Shipping

Due to new EU regulations, we are currently unable to ship to some EU countries. Shipping availability may also vary depending on the product and fulfilment location. We’re working on a solution and hope to resume shipping to all EU destinations as soon as possible. Thank you for your understanding!

TRACKING

We offer a tracked service for all available shipping destinations worldwide.

Once your order is on its way, you’ll receive a tracking number and a My Orders link where you can follow the shipment progress.
On that page, you’ll also find information on the carrier service handling your delivery. They may be able to provide additional details about your shipment, if needed.
For international deliveries, it’s quite common for multiple carrier services to be involved. Customs checks or processing at different border points may also take a little longer. It’s not unusual for a parcel to show as In Transit for several days without an update, as tracking information can sometimes be delayed. For the most accurate information, please check both the My Orders page and the carrier’s own tracking page.

The FA&H Merch Team, unfortunately, cannot provide additional details, as we only have access to the same tracking pages mentioned above.
The estimated delivery date is a non-binding estimate. Especially during the holiday season (October to late December), delivery delays can occur. If your parcel doesn’t arrive on the originally estimated date, please allow an extra 2–3 days. In most cases, parcels simply run a little late.
Due to the increased number of orders during that time, carriers may be experiencing backlogs and slower processing times. We’ve also noticed that many carriers are prioritising quick deliveries over frequent tracking updates.

However, if the estimated delivery date is exceeded by more than 7 days, feel free to send us an email at merch[at]foilarmsandhog.ie and we'll look into it. :)

My Order page (example)

PACKAGE WAS MARKED AS DELIVERED

If your parcel has been marked as delivered but you cannot locate it, please first check around your property, with neighbours and at any designated collection point or parcel shop. If you are still unable to locate your parcel, please contact us and we will advise you on the next steps.

PACKAGE COULDN'T BE DELIVERED

If a package could not be delivered and was sent back to one of our distribution centres, we can re-ship the item, but you may have to cover the shipping costs.

For damaged items or packages that appear to have been lost in transit, please contact the FA&H Merch Team at merch[at]foilarmsandhog.ie as soon as possible, and preferably within 14 days of the estimated delivery date.

SHIPPING LOCATIONS

Please check whether customs duties, taxes or import fees apply to your country. Products will be shipped from the following locations: *

Product	LVA 🇱🇻	ESP 🇪🇸	GBR 🇬🇧	USA/MEX 🇺🇸 / 🇲🇽	CAN 🇨🇦	JPN 🇯🇵	AUS 🇦🇺
T-shirt (adults)	✔️	✔️	✔️	❌	❌	❌	❌
T-shirt (kids)	✔️	❌	✔️	❌	❌	❌	❌
Hoodie (adults)	✔️	❌	✔️	❌	❌	❌	❌
Hoodie (kids)	✔️	❌	❌	❌	❌	❌	❌
Sweater (adults)	✔️	❌	✔️	❌	❌	❌	❌
Apron	✔️	✔️	❌	❌	❌	❌	❌
Tote Bag	✔️	✔️	✔️	✔️	✔️	❌	❌
Mug	✔️	✔️	✔️	✔️	✔️	✔️	❌
Mug black	✔️	❌	❌	✔️	❌	❌	❌
Prints / Posters	✔️	✔️	✔️	✔️	✔️	✔️	✔️
Beanie	✔️	✔️	✔️	✔️	❌	❌	❌
Cap	✔️	❌	❌	✔️	✔️	❌	❌
Drawstring Bag	✔️	❌	❌	✔️	❌	❌	❌
Water Bottle	✔️	❌	❌	✔️	❌	❌	❌
Patch	✔️	❌	✔️	✔️	❌	❌	❌

✔️ = Your item will be shipped from this location. *
❌ = This item is not fulfilled from this location. Depending on the destination, it may be shipped from another fulfilment centre. Some destinations may currently be unavailable. Additional customs duties, taxes or import fees may apply. *

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